Please follow the steps below to find out how to return your item.
Returns From Within Australia
You can return your order at no extra cost, we'll provide the pre-paid returns label for you! To recieve the returns label, please email us at firstname.lastname@example.org and we will issue this to you.
For your returned shoe(s), we will gladly:
- Exchange them for another item
- Provide you with a refund
Please contact us at email@example.com
To be eligible for a refund or exchange the items must be unworn, undamaged and unmarked, and in their original condition shoe box.
We have a 60-day return period for you to send back your order.
If we receive your return in a condition which we feel is not in line with our policy, we will contact you and return item(s) to you.
How To ReturnTo return an item, please contact us at firstname.lastname@example.org
Once you’ve dropped the shoe off at your nearest Australia Post the order should be returned to us within 7 business days.
Processing returns can take some time, so please allow 1-3 business days after this.
If you have chosen the refund option, the funds should appear in your account within 2-4 days subject to your bank’s refund procedures.