Shipping Information
COVID-19 UPDATE
We are continuing to ship all orders and process returns without delay, however, you may experience shipping delays with AusPost that are out of our control.
Australian Shipping
We offer FREE shipping on all orders within Australia using AusPost (orders must be over $69.95).
Delivery Time
Delivery will take up to 3-5 business days within Australia (please allow longer for Regional Areas).
Tracking Your Order
If you'd like to calculate your delivery time please CLICK THIS LINK and enter in 4014 in the 'from' section and your nominated postcode or suburb in the 'to' section.
Delivery requires a signature upon arrival, and if no one is present to accept your delivery a card will be left for you and your parcel will be taken to the nearest Post Office for pick-up.
International Shipping
All our International Orders are sent with AusPost International. Shipping costs are charged at 15% of the total purchase price.
Delivery Time
Delivery will take 2-14 business days depending on your location.
Tracking Your Order
If you'd like to calculate your delivery time, please CLICK THIS LINK and select 'Overseas', enter in 4014 in the 'from' section and your country in the 'to' section.
Delivery requires a signature upon arrival, and if no one is present to accept your delivery a card will be left for you and your parcel will be taken to the nearest Post Office location for pick-up or re-delivery.
Tracking Your Order
Once your order has been dispatched, you will receive an email with your tracking number. Please allow 24 hours for your tracking to update.
Dispatch & Delivery Times
All orders will be dispatched within 24 hours of being placed, this is excluding weekends.
In the unlikely event that an item you ordered is unavailable, we will endeavour to notify you as soon as possible.
Once an order reaches 15 kilos or over it is classified and processed as a bulk order, these need to be placed via email with our Customer Service at store@footmotion.com.au
Customs and Order Charges
International orders may be subject to local customs, duties, and taxes that are the responsibility of the customer.
Please refer to your local customs authority for more information.
Please note that all prices on our online store include all local taxes and charges within Australia. Your credit card is billed in AUD and your card company will convert the charges for you.
Any Questions?
Please contact us at store@footmotion.com.au