“Buying a new pair of shoes can be a bit of a process. I measure a size 9 but I don’t know if that’s an American 9, a British 9, or an Australian 9. And don’t get me started on European sizes – they’re off doing their own thing altogether. There doesn’t seem to be much consistency in sizing between brands and even between different models within the same brand. And now I’m hearing about different widths, functions and shapes of a shoe. Talk about a headache – I just want a shoe that fits!”
As the world moves more online, we want to help make shoe shopping online as effective for you as possible. The goal is to find the right fit for you without to-ing and fro-ing in the post or leaving you to give up in frustration. To achieve this we offer a Mobile Fitting service where we bring the fitting to you. At the checkout on the online store, simply enter your postcode to see if you fall in the delivery catchment of one of our stores and, if you do, select the Mobile Fitting option. From here book a time in the coming days when you would like the shoes delivered.
Upon delivery, one of our fitting experts will arrive with, not only the pair that you’ve purchased, but four other options as well – a width up, a width down, a half size up, and a half size down. At your door our fitting expert will measure your feet and then fit and recommend the best pair of shoes for you. If a different shoe is agreed upon from the original purchase the difference in cost will then be paid or refunded.
So, if you’re housebound by injury or frailty, a single parent who is run off their feet and can’t find time to come into a store, or if you’re wanting to avoid the headache of the back-to-school rush our Mobile Fitting service is for you! The best part – it’s completely free.